There are two user types in SecurePass for your business; A System Admin and a Concierge user.
System Admins have the highest level of permissions in SecurePass. They can have access to more than one site and have the ability to modify your kiosk appearance, update the content of your sign-in steps, invite new System Admins and Concierge users and have visibility as to who is/has been at your site.
If you are using our Contractor Management system a System Admin can also invite Contractor Business Admins, add and edit Contractor Businesses as well as approve any new documents or changes to a Contractor Business or their employees.
System Admins also receive notifications relating to SecurePass and can change which notifications they and others receive.
Concierge users have very limited access to SecurePass and can only view the dashboard, open the sign-in/out process via their browser to sign your visitors in/out, download contactless QR codes for Staff, Visitors and Contractors (if applicable), view recent sign-in history and the details of those visits. Concierge users do not receive any notifications from SecurePass and can only have access to a single site.
Both user types are invited to join SecurePass via an email invitation and are then required to set up their own user information. If you are having multiple sites, HealthSafe will send out the initial System Admin invitations for your main site only. All other user invitations will need to be sent out by one of your System Admins, including any Concierge user invitations.
If multi-site access is required for an admin, this can only be given once a user has created their account. Multi-site access must be requested for a user/s by one of our key contacts at your company by clicking the Need Help button on the lower right corner of their SecurePass dashboard and submitting a support ticket advising which site/s a user/s requires access to. It is important that you only request multisite access once a user has set up their account and do not invite admins to each site that they require access to in SecurePass as this will create duplicate accounts that cannot be deleted.