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HealthSafe Help Center

SecurePass for Visitor Management™

SecurePass for Visitor Management™

In this section you will find everything you need to know about SecurePass. Please contact us if you require additional features or questions.

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Easy Setup Guide: Configuring Your Android Tablet and Bluetooth Printer for SecurePass

How to set up your own Self Managed iPad Kiosk (Self Managed/ Your Own Apple ID account)

Easy Setup Guide: How to set up your HealthSafe Managed iPad Device

Let's get started

‘Allowed’ list for email notifications

Creating SecurePass admins

Setting up your CSV for staff Active Directory

How to Request Support

Set-up and Manage SecurePass Device

How to set up your Brother label printer

How to Enable Guided Access for iPad

How to Disable Guided Access for iPad

How to Enable iPad Kiosk Mode

How to Disable iPad Kiosk Mode

Android Phone Compatibility

Apple iPhone Compatibility

Recommended devices for use as a SecurePass kiosk

Management of kiosk devices

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SecurePass overview and FAQ’s

How to sign in to your SecurePass dashboard

Forgotten Password

Overview of the different user types in SecurePass

Managing your SecurePass notifications

Emergency Event (Mass Communication) Feature

Admin Sidemenu Tour

Multi-factor authentication for RMS and SecurePass

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Troubleshooting

Refresh the SecurePass App on the iPad

Hazard Identification Notification

Opening the SecurePass™ Signin Page

Registered System User Account Maintenance

Contractors Activity History

Printer Issue

How to Resolve SecurePass Kiosk Network Issue - iPad MDM Devices

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Site Admin Guides

User Level & Capabilites

Asset Management

Admin Level Overview

Customised Notifications

Log in with Multi-Factor Authentication (MFA) in your SecurePass Site

How to create a Contractor Business Type in SecurePass

How to Use the Quick Sign In Feature in SecurePass

SecurePass and Microsoft Entra ID Integration

How to add the SecurePass WebPage to your SmartPhone Home Screen.

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System Admin Guides - Contractor Management

How to Invite a Contractor Business Admin in SecurePass

How to Send SecurePass Contractor Employee Induction Link via SMS/Text

Review Contractor Requirements for Approval in SecurePass

Contractor Management - Contractor Admin Guides

Request for a Contractor Business Admin Invite in SecurePass

How a Contractor Business Admin can add their business requirements and Employees Documents.

Contractor Management - Contractor Employee Guides

Sign Up for SecurePass Contractor App (iPhone Devices)

Sign Up for SecurePass Contractor App (Android Devices)

How to complete a SecurePass Contractor Induction for Contractor Employees.

How to Use the Emergency Button in the SecurePass Contractor App

How to Sign In and Out Using Geofence in the SecurePass Contractor App

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Visitor Management

Ways to Sign into SecurePass

User Sign-in Process via the Kiosk App

Sign-out Process via the Kiosk App

Staff Notifications from SecurePass

Invite an Admin in SecurePass

Add Staff in SecurePass

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Release Notes

Oct 2024: Important Updates to SecurePass for Contractor Management App

The Onboarding/Rollout process for SecurePass

SecurePass Contractor Management - Rollout Process

SecurePass Visitor Management Rollout Process.