System Admin (referred to as Admin)
System Admins have the highest level of permissions in SecurePass. They can have access to more than one site and have the ability to modify your kiosk appearance, update the content of your sign in steps, invite new System Admins and Concierge users and have visibility as to who is/has been at your site.
If you are using our Contractor Management system a System Admin can also invite Contractor Business Admins, add and edit Contractor Businesses as well as approve any new documents or changes to a Contractor Business or their employees.
System Admins also receive notifications relating to SecurePass and can change which notifications they and others receive.
Multi-site Admin
A multi-site admin is a system admin that has access to more than one site for a single client.
If multi-site access is required for an admin, this can only be given once a user has created their account. Multi-site access must be requested for a user/s by one of our key contacts at the company by clicking the Need Help button on the lower right corner of their SecurePass dashboard and submitting a support ticket advising which site/s a user/s requires access to.
It is important that you only request multisite access once a user has set up their account and do not invite admins to each site that they require access to in SecurePass as this will create duplicate accounts that cannot be deleted.
This feature is not available for contractor business admins.
Concierge
Concierge users have very limited access to SecurePass and can only view the dashboard, open the sign-in/out process via their browser to sign your visitors in/out, download contactless QR codes for Staff, Visitors and Contractors (if applicable), view recent sign-in history and the details of those visits. Concierge users do not receive any notifications from SecurePass and can only have access to a single site.
Concierge users are invited to join SecurePass via an email invitation sent by a System Admin and are then required to set up their own user information.
Contractor Business Admin (commonly known as a ‘CBA’)
A designated person at a contractor business that manages their company's business profile within SecurePass. They are responsible for uploading any required documents and their employee details and ensuring their documents and details are valid and kept up to date to ensure that their employees are not denied access to your site/s. A CBA can only be invited to SecurePass from the site where their CB profile has been created/imported. More information about this user type can be found here.
System Integrator Admin
If you are integrating your door control system and SecurePass, your integrator will require access to configure the backend. A system integrator has specific access that allows them to connect your access control system to SecurePass and any door access requirements. It does not provide them with any visibility to any other areas in SecurePass that your other admin types can access.
The user will be specific to the access control provider e.g. Integriti System Integrator, Gallagher System Integrator or ICT System Integrator.
This user type will only be visible to invite to SecurePass if an integration is to occur.
Redundant user types
Manager and Asset PPM Manager user accounts are redundant user types that may be repurposed at a later date.