How to Resolve SecurePass Kiosk Network Issue

If you're experiencing the issue: "The system is experiencing a Network Issue," just like below, please see below on how to resolve it:

Most likely, your iPad kiosk isn’t connected to WiFi. To fix this, triple-tap the upper-middle part of the screen, as shown in the image below:

Then, enter your WiFi network name and password, and click the "Join" button to connect to the internet:

After doing this, test the system again to see if the issue is resolved. If not, please contact our support team at HealthSafe Support.