How to request support

If you require support, please submit a support ticket via your SecurePass dashboard or email support@healthsafe.co.nz This will ensure that the wider support team receives your issue or query and can be actioned promptly. 


When requesting support, it is essential that you include as much detail as possible and screenshots/images where applicable to allow us to troubleshoot your issue fully. 


Alternatively, you may want to see if any of our support articles can assist you with your query.