Step 1
To begin using the HealthSafe SecurePass Kiosk, make sure you are connected to internet, and then proceed to download the SecurePass Kiosk app from the App Store:
- Open the App Store on your device.
- Use the search bar to find the app by typing "SecurePass Kiosk"
- Alternatively, you can directly install the app using this link: https://apps.apple.com/tr/app/securepass-kiosk/id1159118965
Step 2
Now you will need to set up the Printer hardware.
On the Printer, please check the following configuration:
- Go to Menu -> Template Settings ->Template Mode, and select OFF
- Go to Menu -> Bluetooth>>Bluetooth and select ON
- Go to Menu -> Bluetooth>>Automatic Reconnection and select ON
When the setup is correct, the printer's display should appear as follows: It's important to note that the Bluetooth icon, located in the top right corner of the screen, will be blinking because the Bluetooth connection has not been established yet.
Step 3
Configure the bluetooth connection on the iPad.
- Open Settings >> Bluetooth, then select the printer from the list.
- Request to connect to the device and accept the Pairing request. The Bluetooth icon on the printer should now stop flashing.
You should then see the screen on the iPad as below:
Step 4
Configure the Auto-Login feature if applicable for the specific client.
Tap the left top corner of the iPad to bring up this menu:
Then add the Location No. This information can be found on the dashboard.
Also, insert the username and password for the location and press Update. If you are not familiar of the 'Location' ID, please contact our support team and we will be able to assist you.
If you want to clean the auto-login feature, just press the Clear option and start again.
Step 5
Test if SecurePass WebApp is working well.
- Open the Camera, and grant the permissions asked before applying Kiosk Mode (You can open the camera by triple tapping the top centre of the screen and selecting Disable Kiosk Mode, and after the camera access has been granted, press the BACK button to close it).
- Test Auto-Login feature (if Applicable)
- Test Regular Login (Contractor, Visitor (Print Label), Staff)
- Check if the Information about the Application is correct. Click in the top-left corner, the settings popover will show up with the following information: App Version, iOS Version, iPad Version.
Step 6
Make sure that the following configurations are correctly set on the iPad Settings:
- iTunes & AppStore >> Password Settings >> Always Required >> ON
- iTunes & AppStore >> Password Settings >> (Free Downloads) Require Password >> OFF
- iTunes & AppStore >> (Automatic Downloads >> Updates >> OFF
- General >> Software Update>>Automatic Updates >> OFF
- Display & Brightness >> Auto-Lock >> Never
Step 7 (IMPORTANT)
Once you assemble the iPad into the case, the light sensors of the iPad are probably going to dim the screen to the minimum brightness. Go to Settings >> Display & Brightness and slide the brightness control to the maximum.
Step 8
Finally, if everything else is configured, Kiosk Mode needs to be enabled. On SecurePass app, triple tap the top centre of the iPad to bring up this menu:
Press Enable.
To confirm that the iPad is in Kiosk Mode, please press the Home Button of the iPad. After the that if nothing happens, the Kiosk Mode has been applied successfully.
To check if the iPad is charging and connected to the power and if wi-fi connection is working, please double tap the left top corner and the following message should display.
Troubleshooting
- Printer not printing label by the end of the Sign In process.
Please check if the printer is enabled in the dashboard. If unsure please phone Support.
